Create Service Request for E-Business Suite on MOS through Oracle Configuration Manager

Hi All,

In this post I have shared a link to my video. In this video I have explained, how efficiently we can open a case with MOS if we have Oracle Configuration Manager Configured on our system.

Well this video is specifically used for E-Business Suite. By using this strategy it become much easier for end users to not only open case but provide required information in prior to Oracle Support.

Oracle Configuration Manager can not only be used for EBS but for other applications like PeopleSoft, OEM, Business Intelligence and many more. I’ll be soon uploading video for PeopleSoft and OEM.

Link for Video

—————————

Thanks & Regards

Deepak Sharma

Please follow and like us:
RSS
Follow by Email
Facebook
Google+
http://emdeepaksharma.com/2015/01/create-service-request-for-e-business-suite-on-mos-through-oracle-configuration-manager/
LinkedIn
Instagram

EM12c {Target Type “Generic Service”} — Flaws in “Web Transaction” (Replacement with ATS Transaction)

Hi Everyone,

In this blog I’ll be discussing about “Services” as target in EM12c Cloud Control. We have Services as one of the targets, in which we can create a Service Test for any of our applications, our tomcat servers, etc.. This can be done by for several “Test Types” like “Web Transaction, ATS Transaction, Web Service, SMTP etc.”

Usually I used to create Service Test to record the behavior of application using “Web Transaction” in which I used to record few step like “login page, home page and finally logout page”. I used to perform this by using the test credentials for different applications. This technique was in used since 11g and it was running fine in 11g and in 12c as well.

Last week I created a Service Test for my new application, the strange thing about this Application was that for each login one licence will be occupied. I used the same “Web Transaction” technique, created service test for same “login, homepage and sign out page” with collection frequency set to 5 minutes.

In next one hour I got complaint from Application Manager that there are 12 licences being occupied and not released for this test user. “STRANGE & ANNOYING THING”.

I worked with support and after doing debugging and checking the logs we found that the last sign-out page was not even being hit. It was then I came to know in 12c “Web Transaction” was having some flaws for different kind of applications.

Then I replaced “Web Transaction” with “ATS Transaction” with some extra effort. I have to setup “Oracle Testing Suite” for this, which have “Open Script” application that is used to do the recording of the transaction.

Advantage of “Open Script” is that if you have some knowledge of java you can actually check the code running behind and can double crosscheck it. Then this whole transaction can be exported to a zip file which is used by EM to perform test.

This solved my problem this time the Test was successful and the licence was getting released after every sign out.

I have started using “ATS Transactions” over “Web Transactions”, in my next blog I’ll be publishing the document for how to use “Oracle Application Testing Suite” for ATS transaction.

Please follow and like us:
RSS
Follow by Email
Facebook
Google+
http://emdeepaksharma.com/2014/12/em12c-target-type-generic-service-flaws-in-web-transaction-replacement-with-ats-transaction/
LinkedIn
Instagram

Asking Favour from an indian “foolishness”

Well this is not my first experience that i have asked for a favor from someone in india, being always there when someone has asked from me. Now I after so many pathetic experiences finally I have realized that its really stupidity if you will ask favor from an Indian.
I am sorry, being an Indian I am saying this but this is THE fact.

This time it was merely a small favor today while travelling to Amritsar when I boarded my train and reaching out to my seat i found that all seats were separated. I requested a person if he can shift to my seat as I was travelling with my family and we had one seat separate from other seats. Well tge reply was straightforward “SORRY I CAN NOT”… Thanks I replied with smiling face.

Another was the worst than this.. I was travelling to Kolkata from New Delhi in Rajdhani. The train started and after 4 hrs when it was night and everyone was about to sleep suddenly a guy come to me and requested if I can shift to his seat which was side upper and I can give him my lower berth. He told me that his one leg is artificial and he can not move to upper birth. I gave my
Seat to him instantly.

Once he seated, he told us that he has already requested favor from people near by his seat and everyone refused and other most horrible fact was when he told us that even the TICKET EXAMINER has refused to help him. My friends and I were left shocked hearing this. “FUCK” we replied.

People are seriously pathetic here in India. I feel ashamed saying this that when people can not even give you their seats.. how we expect from someone that he/she will come fwd helping rape victims or some accident victims.

SHAME ON YOU GUYS….

Please follow and like us:
RSS
Follow by Email
Facebook
Google+
http://emdeepaksharma.com/2014/12/asking-favour-from-an-indian-foolishness/
LinkedIn
Instagram

Agent12c startup failed “A service specific error occurred: 2” {Common Error}

Hi All,

I was recently working on some issue, where my agent12c service which was up and running fine from last month suddenly failed to startup after the maintenance activity which took place at my company.
When i tried to startup agent using “emctl start agent” it failed and I was returned with error message:

Agent Service could not be started
A service specific error occurred: 2

Digging deep into the log files, I came across that change in the time zone of my server during the maintenance activity led to this issue. Due to change in the timezone there was mis-match in the current system timezone and the one mentioned in the emd.properties file.

Below mentioned are some of the log which I captured from the log files like {agabend.log, Oracleagent12c2Agentsrvc.log etc} :

— EMState agent
—– Fri Nov 21 21:29:23 2014::2940::Mismatch detected between timezone in env (America/New_York) and in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties (America/Chicago). Forcing value to latter.. —–
—– Fri Nov 21 21:29:23 2014::2940::The agentTZRegion value in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute ’emctl resetTZ agent’ and also execute the script mgmt_target.set_agent_tzrgn(, ) to get the value propagated to repository. —–
— EMState agent
—– Mon Nov 24 10:15:48 2014::3496::Mismatch detected between timezone in env (America/New_York) and in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties (America/Chicago). Forcing value to latter.. —–
—– Mon Nov 24 10:15:48 2014::3496::The agentTZRegion value in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute ’emctl resetTZ agent’ and also execute the script mgmt_target.set_agent_tzrgn(, ) to get the value propagated to repository. —–
— EMState agent
—– Mon Nov 24 10:16:49 2014::768::Mismatch detected between timezone in env (America/New_York) and in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties (America/Chicago). Forcing value to latter.. —–
—– Mon Nov 24 10:16:49 2014::768::The agentTZRegion value in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute ’emctl resetTZ agent’ and also execute the script mgmt_target.set_agent_tzrgn(, ) to get the value propagated to repository. —–
— EMState agent
—– Mon Nov 24 10:38:21 2014::3724::Mismatch detected between timezone in env (America/New_York) and in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties (America/Chicago). Forcing value to latter.. —–
—– Mon Nov 24 10:38:21 2014::3724::The agentTZRegion value in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute ’emctl resetTZ agent’ and also execute the script mgmt_target.set_agent_tzrgn(, ) to get the value propagated to repository. —–

The agentTZRegion value in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute ’emctl resetTZ agent’ and also execute the script mgmt_target.set_agent_tzrgn(, ) to get the value propagated to repository.
The agentTZRegion value in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute ’emctl resetTZ agent’ and also execute the script mgmt_target.set_agent_tzrgn(, ) to get the value propagated to repository.
The agentTZRegion value in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute ’emctl resetTZ agent’ and also execute the script mgmt_target.set_agent_tzrgn(, ) to get the value propagated to repository.
The agentTZRegion value in D:\app\oracle\product\agent\agent_inst/sysman/config/emd.properties is not in agreement with what agent thinks it should be.Please verify your environment to make sure that TZ setting has not changed since the last start of the agent.
If you modified the timezone setting in the environment, please stop the agent and exectute ’emctl resetTZ agent’ and also execute the script mgmt_target.set_agent_tzrgn(, ) to get the value propagated to repository.

RESOLUTION:
Changing the timezone in emd.properties file to the current timezone helped me out. After making these changes Agent was started successfully.

This was the quick update from my recent issues which I faced. Will post more day by day.

Thanks
Deepak

Please follow and like us:
RSS
Follow by Email
Facebook
Google+
http://emdeepaksharma.com/2014/11/agent12c-startup-failed-a-service-specific-error-occurred-2-common-error/
LinkedIn
Instagram

“Partial Blackout – Stop Failed” in EM12c

I have created this document explaining how to overcome error reporting “Partial Blackout – Stop Failed”. This is a step by step document to clear blackout successfully.Partial Blackout – Stop Failed

Please follow and like us:
RSS
Follow by Email
Facebook
Google+
http://emdeepaksharma.com/2014/11/partial-blackout-stop-failed-in-em12c/
LinkedIn
Instagram

Sangam14, “AIOUG-NIC hardwork, 771 people acknowledged”

Just came back yesterday from Sangam 14, well this was the first time I went to such event and it was surprise for me and other founders of our NIC of AIOUG for being rewarded for our hardwork in front of more than 700 people.

I got chance to meet great speakers sharing their knowledge and their experiences, well this was first time I felt that great people like “Murli, Satyendra, PS Jankiram, Vijay Sehgal and many more..”

It was wonderful experience meeting few EM experts like Gagan Chawla, Nilesh Agrawal, Jim, Bhavin Desai, I shared my experience and discussed issue I had come across and listen their thoughts as well..

Last but not the least this event ended with inspiring speech from Dr. Rajdeep Manwani, sharing his experience and motivating us with speech.

Soon will share and write something new from my experience. Till then take care..

Please follow and like us:
RSS
Follow by Email
Facebook
Google+
http://emdeepaksharma.com/2014/11/sangam14-aioug-nic-hardwork-771-people-acknowledged/
LinkedIn
Instagram

Sangam14, Are you coming there, if not yet registered you still have chance to do that..

https://www.eventavenue.com/attReglogin.do?eventId=EVT5141
ImAttending

Please follow and like us:
RSS
Follow by Email
Facebook
Google+
http://emdeepaksharma.com/2014/10/sangam14-are-you-coming-there-if-not-yet-registered-you-still-have-chance-to-do-that/
LinkedIn
Instagram

EM12c Cloud Control Architecture

These slides will help you understand EM12c Cloud Control Architecture better, what all are the components involved and how are they involved.
EM 12c Cloud control session 1

Please follow and like us:
RSS
Follow by Email
Facebook
Google+
http://emdeepaksharma.com/2014/10/em12c-cloud-control-architecture/
LinkedIn
Instagram